About Chris
An innovative global strategic executive with deep leadership experience in sales, finance, technology, and consulting, Chris excels at influencing stakeholders, driving partnerships, and achieving superior business outcomes. With a proven track record across globally leading firms and private equity, he takes on difficult business challenges, including global market penetration, strategic management, revenue scaling, sales transformation, and productivity improvement. A strong and empathetic growth-oriented leader, Chris fosters high-performing, cross-functional teams through innovation and change.
How Chris has Helped Businesses Grow
- Grew total deposits by $2.5 billion at U.S. Bank, exceeding targets by 25% and gaining the #1 retail market share in the St. Louis region by developing and implementing a growth strategy and sales transformation.
- Grew non-interest income by 12% YoY, exceeding the NII target by over 32% spearheading organizational sales enhancements.
- Drove a $180 million annualized benefit at CITI directing the omnichannel transformation effort from process evaluation and root cause analysis through end-to-end sales implementation to fulfillment origination across 1,245 FTEs.
- Realized a 52% conversion rate improvement redesigning branch and contact center sales processes.
- Achieved a $25 million lift in non-interest income at UMB Financial mobilizing the development of a cross-bank customer segmentation strategy to support the enterprise-wide customer-centric sales and service transformation.
- Realized a $15 million annual net revenue improvement and standardized customer experience implementing Lean Six Sigma in client-facing sales and service functions across UMB’s national footprint.
- Scaled revenue from $2 million to over $150 million annually in four years at Cerner Corporation by aligning the team, focusing on strategic accounts and coaching sales teams to execute value selling.
Executive Experience
- Senior Vice President, Consumer & Business Banking Market President, U.S. Bank
- Senior Vice President - Digital Strategy, CITI
- Vice President, Enterprise Sales & Service Strategy, UMB Bank
- Business Development Executive, Consulting Division, Cerner Corporation
Education
- MBA, Global Strategy, Washington University in St. Louis - Olin Business School
- MBA, Global Business, Fudan University-Washington University
- Bachelor of Engineering (B.E.), Engineering/Industrial Management, University of Arizona
Expertise
Industry Experience
Specialties
- Growth Strategy
- Sales Growth
- Digital Transformation
- International Expansion
- M&A
- Market Penetration and Growth